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Welcome to Goldenfish Digital Services Pvt. Ltd. | Recharge | Money Transfer | AEPS, BBPS, Pan Card Services, White Label Reseller

Terms & Conditions

We would like you to read these general terms of conditions (“Terms of Use” / “Terms of Service” / “Terms”) carefully, before you use our platform or any of its services (“Services”). These Terms are legally binding and govern the use of our website:- goldenfishdigital.co.in , our mobile application, our API and other properties collectively called as the “Goldenfish Digital Services Private Limited” or “Platform” created by Goldenfish Digital Services Private Limited, a company incorporated under the laws of India, with its registered office at ARAZI NO.-1734 MI, VILL.-BADKA GAON, POST-BADKA GAON, BHATPAR RANI, VILL.-BADKA GAON, , UTTAR PRADESH - 274702 By signing-up to use the Platform, you acknowledge that you have read these Terms and agree to be bound by them. You also acknowledge that you have read our Privacy Policy and agree to be bound by it. By signing up to use the Platform, you represent that you have provided us with valid identifying information which may be used to verify your identity. Please note that we may restrict, suspend, or terminate your access at any time to the Platform if we believe you have breached these Terms. We may use certain technologies to monitor your activities on the Platform. We may modify these Terms or any other terms at any time by posting a revised version of the same at www. goldenfishdigital.co.in on our website (“Website”), and the amended version of these Terms shall become automatically binding on you if you continue to avail the Services. The amended terms will be applicable even if not accepted by you separately. These Terms & Conditions were updated on Feb 2021. You shall have the responsibility to review these Terms on a regular basis. If you do not wish to be bound by the updated Terms, we request you to stop accessing the platform and the Services and to reach out to us to deactivate your User Account. Throughout this document, we use the terms “we” and “our” to refer to Goldenfish Digital Services Private Limited and the terms “you” and “your” to refer to you, the User of the Platform. Both Goldenfish Digital Services Private Limited and the User are collectively referred to as “Parties” and singularly referred to as “Party”. If you are into a separate written agreement with the Goldenfish Digital Services Private Limited, for any of its services these Terms shall be deemed to be incorporated into that agreement, whether it is specifically called out or not. When you access or use our Website and/or the Services, these Terms shall apply and shall be legally binding on you and to your access and use of the same even if not accepted by you separately.


ELIGIBILITY


Goldenfish Digital Services Private Limited services are available to anyone having a valid Indian mobile phone number and an e-mail address. Users below the age of 18 years (“Minor(s)”) can use the Platform only with the permission and under the supervision of their legally appointed guardian (“Guardian”). Users who have been previously suspended or removed from availing any service by Goldenfish Digital Services Private Limited shall not be eligible to avail services from Goldenfish Digital Services Private Limited. Users shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.


DEFINITIONS


For the purpose of these Terms of Use including General Terms and Conditions, Inclusive Banking Terms and Conditions and API Banking Terms and Conditions, the following words and phrases shall have the meaning assigned to them under this Article. “Applicable Law” includes all applicable Indian statutes, enactments, acts of the state legislature or parliament, laws, ordinances, rules, bye-laws, regulations, notifications, guidelines, directions, directives and orders of any governmental authority, statutory authority, board, recognized stock exchange, as may be applicable including but not limited to Guidelines on Managing Risks and Code of Conduct in Outsourcing of Financial Services by Banks, Business Correspondent Guidelines issued by RBI from time Privacy Policy Goldenfish Digital Services Private Limited (“Goldenfish Digital Services Private Limited”, “we”, “us”, “our”), respects every individual’s right to privacy and it is our endeavour to protect their personal and Sensitive personal data or information (defined below). This Privacy Policy (“Policy”) applies to all visitors (i.e. those who do not have an Account with Goldenfish Digital Services Private Limited) and users (i.e. those who have an Account with Goldenfish Digital Services Private Limited) (collectively referred to as “User”) who share their personal and Sensitive personal data with us, while visiting, accessing, browsing and using our website and mobile application (collectively referred to as “Website”). The purpose of this Policy is to inform Users regarding collection, use, storage, transfer and disclosure of their data. Before submitting any inf… Grievance Policy Goldenfish Digital Services Private Limited believes that excellence in customer service is an important imperative for sustained business growth. As a service organization, customer service and customer satisfaction are our prime focus. Our goal is to ensure that our customers receive exemplary service across all our touch points. This policy encompasses a structured grievance redressal mechanism and a framework for addressing customer grievances/complaints. Goldenfish Digital Services Private Limited will treat the customers in a transparent and fair manner, and will deal with customer complaints with courtesy and in a timely manner.


Redressal Mechanism for grievances:


The customer can contact the below mentioned two levels for effective resolution of their complaints: Level Response Time Description Contact details Level 1 Less than 24 hours 24x7 Customer Service goldenfishdigitalseva@gmail.com Level 2 Less than 48 hours Manager - Customer Service amitsahanifi@gmail.com Report a Fraud: In case of any fraudulent or unauthorised transaction the customer can directly report to goldenfishdigitalseva@gmail.com or can call the helpline no. +91 7905381890

About Us


Goldenfish Digital Services Pvt. Ltd is one of the fastest growing names in Indian Recharge industry that is recognized for providing the best Recharge services at High success Ratio (90% to 95%) with High Margins (Commission for B2B Customers) and Gives benefits to all our Online Customer under our "Make Money On Every Recharge" Program.

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Connect With Us


Goldenfish Digital Services Pvt. Ltd
Barka Goan, Bhatpar Rani, Deoria, Uttar Pradesh-274702

7268974426, 7087779849

7905381890, 9198385390

goldenfishdigitalseva@gmail.com

© 2018 Goldenfish Digital Services Pvt. Ltd. All rights reserved|Terms & Conditions